Shipping policy

Shipping Policy for Portugal at home

Last updated: 2023.09.10

Thank you for shopping with Portugal at home. We are committed to providing you with the best shopping experience, including efficient and transparent shipping options. Please review our shipping policy for information about shipping methods, costs, delivery times, and more.

1. Shipping Methods

We offer the following shipping methods:

1.1. Standard Shipping

  • Estimated delivery time: 5-7 business days
  • Shipping fee: 3.50 eur, 0,5-3kg
  • Shipping fee: Free for orders over 100 eur
  • Available for most locations

1.2. Express Shipping

  • Estimated delivery time: 3-5 business days
  • Shipping fee: 7-25 eur
  • Available for select locations

2. Shipping Destinations

We currently ship to Lithuania, Portugal. If your location is not listed, please contact us for shipping options.

3. Processing Time

Orders are typically processed within 3-7 business days after payment is received. Please note that processing time may vary during peak seasons or due to unforeseen circumstances.

4. Shipping Costs

Shipping costs are based on the selected shipping method and your location. The shipping fee will be calculated and displayed at checkout before you confirm your order. Orders over a certain amount may qualify for free shipping.

5. Order Tracking

For orders shipped using a trackable method, a tracking number will be provided via email once your order has shipped. You can use this tracking number to monitor the status and delivery of your package.

6. Estimated Delivery Times

Estimated delivery times are provided for each shipping method. Please note that these are approximate and subject to change based on factors such as shipping carrier delays, customs processing, and your location. We cannot guarantee delivery dates.

7. Customs and Duties

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your local customs authorities. You are responsible for paying any such fees. We are not responsible for delays or additional costs caused by customs processing.

8. Shipping Address

Please ensure that you provide an accurate and complete shipping address during checkout. We are not responsible for orders delivered to incorrect or incomplete addresses.

9. Shipping Restrictions

Certain items may be subject to shipping restrictions or cannot be shipped to specific locations. Please refer to the product description for any such restrictions.

10. Contact Us

If you have any questions or need assistance related to shipping, please contact us at:

portugalathome@mobi2do.com

Thank you for choosing Portugal at Home.  We appreciate your business and hope you enjoy your shopping experience with us.